Today a customer requested some labels from our competition and the answer are just amazing both in customer service and attitude to the
First let me say we always try to ship the same day, even in the afternoon and if we receive an urgent must have even @ 4.30pm we do our best to get it dropped off so it goes out. I understand that cable labels in the structured cabling market are urgent, #cablelabels and we always try to ship if we can.
When asked @ 8.30am to ship on Friday our competitor said:- “We are not making any changes to our shipping due to our corporate work schedule” Why Not we DO!.
When asked to try ship on Friday our competitor said:- “we are not going to have an employee drive your orders to drop off at local UPS facility” Why Not we DO!.
When asked if double the order to make it 800 pounds for you to ship Friday our competitor said:- “We will not be modifying pricing to appease your shipping concerns” Why Not we DO!.
The final great customer service answer was just out the ballpark, these guys most have never worked in communications cabling or structured cabling business before, even when expressing how disappointed they are our competitor said:- “You should be planning your orders to meet your inventory requirements.”
So Cable Labels UK will always understand the customer and try our best to do the right thing, we even ship on Saturdays, our business is going great and now we know why! let’s hope our competitors keep up the good work they are doing.
25% less than our competitors and better quality and we will beat any UK price.
High quality, crystal clear print that is easy to read and will run through Laser printers without jamming or wasted labels. They are thinner,
Our FREE web-based labelling software and templates give you the printing tools for FREE to printing our products. Same day standard fixed price shipping from the USA and UK with FREE samples and tech support across the UK.